Data Backup Digest

Although they've only been around for a relatively short amount of time, CloudBerry Lab is already making a name for themselves. Their latest announcement, which came near the end of 2015, signifies CloudBerry Lab's new status as a ConnectWise Certified Product.

Despite the fact that they've only recently become a ConnectWise Certified Product, CloudBerry Lab has actually been working with ConnectWise for quite some time. An original partnership was struck between the two companies back in 2014, when CloudBerry Lab complemented its own managed backup service with the ConnectWise Business Management Platform. That partnership has proven fruitful for both entities, and it undoubtedly paved the way for CloudBerry Lab's recent accreditation as a ConnectWise Certified Product.

Alexey Serkoc, chief technical officer with CloudBerry Lab, broke down the exact benefits of the recent announcement. He was quoted as saying: " The integration of ConnectWise with CloudBerry Managed Backup gives service providers a simple way to integrate an efficient, cloud-based, fully managed backup solution into their offerings. Customers are increasingly turning to cloud backup, and they expect these services to be efficient, robust, and reliable. With this combination, they can be sure to deliver."

Jeannine Edwards, director with ConnectWise, echoed the sentiments of Serkoc by saying: "We're pleased CloudBerry's strategy includes ConnectWise. [CloudBerry's] managed backup solution will make a great addition to the ConnectWise Integration community."

Direct Benefits

Customers see a number of direct benefits between the integration of CloudBerry Lab and ConnectWise. For starters, managed service providers and value-added resellers are able to import their contacts from ConnectWise straight to the CloudBerry managed backup service. This simplified and straightforward process is customizable to allow for the transfer of all or just some of your previous contacts.

Next, integrated support tickets mean that MSPs and VARs are able to use the CloudBerry managed backup service in order to automate the creation of support tickets within ConnectWise. In the event of a failed backup or restoration, technical details about the failure remain within the support ticket.

Finally, the integration between CloudBerry and ConnectWise facilitates fully automated billing reports, which are delivered to ConnectWise on a monthly basis. This gives customers the benefit of a single invoice instead of having to manage and maintain multiple bills.

Find Out More

Originally founded in 2008 by a group of seasoned veterans from all corners of the IT industry, CloudBerry Lab has quickly made a name for themselves in a highly competitive market. Specializing in cloud-oriented backup and data management solutions for small to medium-sized companies, CloudBerry Lab is gaining more popularity nearly every single day. In addition, CloudBerry Lab has served as an AWS Advanced Technology Partner since 2012.

To find out more information about CloudBerry Lab, please visit their official website at www.cloudberrylab.com. Visitors to the site will find a full product portfolio, information on service providers and partners, detailed contact information, company history and more.

Conversely, those who are interested in finding out more about ConnectWise can do so by visiting their website at wwww.connectwise.com, which contains demo software, helpful IT tips and more.